İSKİ's Digital Transformation Journey

İSKİ's Digital Transformation Success: The Role of Information Systems and Strategic Partners

Signature on Istanbul's Digital Future

Istanbul Water and Sewerage Administration (İSKİ) is one of the city's most critical infrastructure institutions, providing uninterrupted service to millions of people. Meeting the demands of such a large-scale operation is only possible through a comprehensive and strategic digital transformation. This transformation not only increases İSKİ's operational efficiency but also forms a cornerstone of Istanbul's "Smart City" vision. Bilgi Birikim Sistemleri (BBS) , which assumed a leading role in technology solutions and system integration in this large-scale and visionary project, played a key role in its success. This success serves as a prime example of the powerful impact public-private partnerships can have on Turkey's technology ecosystem.
 
Bilgi Birikim Sistemleri didn't proceed alone on this challenging journey; it created a powerful synergy with valued partners like IBM, HPE, Fortinet , and Trellix , all global leaders in their respective fields. This strategic alliance ensured holistic success by ensuring the use of the most up-to-date and reliable technologies at every stage of the project.
 
The concrete results and strategic details of this successful collaboration were shared with the public at a special event that brought together leading stakeholders in the industry.
 

Summit Meeting: "İSKİ's Digital Transformation Journey" Panel

BThaber Newspaper , provided an ideal platform to showcase İSKİ's achievements in its digital transformation process and the strategic partnerships behind this success. This important event, held at Tech Istanbul Başakşehir on Wednesday, June 12th , showcased the project's vision and technical depth.
 
The opening speeches of the event were made by key figures who revealed the multi-layered structure and strategic importance of the project:

• Tayfun Isbilen (Head of İSKİ IT Department): Mr. Isbilen's speech clearly demonstrated how the digital transformation initiative aligns perfectly with İSKİ's core corporate goals and supports its vision of increasing operational efficiency and service quality.
• NİHAT NARIN (Head of Istanbul Metropolitan Municipality's Affiliates Technology Group and General Manager of İsttelkom A.Ş.): Mr. Narin's speech emphasized that this project is not an isolated endeavor, but rather an integral part of the Istanbul Metropolitan Municipality's broader "Smart City" strategy. This clarified the project's strategic position within the city's management vision.

Following these visionary opening speeches, presentations were held detailing the solutions and applications that constitute the technical and strategic depth of the project.
 

Analysis of the Strategic Contribution of Information Systems

The second part of the panel began with a presentation highlighting the central role of Bilgi Birim Sistemleri, which led the project's technology and integration. This section was crucial in showcasing BBS's tangible contribution to the project, its expertise, and its strategic approach.
 
Our General Manager, BEKİR ALP SAYIN, focused directly on the solutions that empower İSKİ's digital transformation journey. This presentation demonstrated that BBS approached the project not merely as a technology supplier, but also as a strategic partner who understands the organization's objectives, develops tailored solutions, and manages the entire process from end to end. This approach strongly reinforced BBS's leadership position on the project and its competence in technology integration.
 
This success of Bilgi Birikim Sistemleri derives its strength not only from its own capabilities but also from the strong business partner ecosystem it works with.
 

Strong Ecosystem: Added Value of Strategic Business Partners

The digital transformation of a critical institution like İSKİ is a multidisciplinary and complex process that exceeds the capabilities of a single company. Success in such projects depends on establishing a strong partner ecosystem that brings together diverse areas of expertise. Bilgi Birikim Sistemleri's strategic partnerships with industry leaders like IBM, HPE, and Fortinet have ensured the highest level of expertise and reliability across every phase of the project.
 
The joint presentations made at the event revealed concrete examples of this added value:

• IBM: Under the leadership of Cyber Security Country Manager Hüseyin Pekşen, the project has been transformed into a fortress by ensuring that the project is equipped with the most advanced layers of protection against cyber threats.
• HPE laid the foundation for operational continuity by establishing a robust hardware infrastructure that meets the project's high performance and uninterrupted operation requirements, with the expertise of Sales and Channel Manager Yasemin Dogrul and Corporate Account Manager Furkan Çelebi.
• Fortinet: Under the leadership of Business Development Manager Bora Kose, the company has armored its digital infrastructure with integrated security solutions that protect the organization's network architecture against modern threats and ensure end-to-end security.

The presentations of these valuable business partners proved how they supported the holistic success of the project, as a "critical part" of the solutions offered by Bilgi Birikim Sistemleri.
 

Result: A Successful Collaboration That Shapes the Future

İSKİ's digital transformation project is an exemplary success story that combines the public interest with technological innovation. At the heart of this success is a strong collaboration model built on trust and shared goals, led by Bilgi Birikim Sistemleri. It is concrete proof of what can be achieved when strategic vision, the right technology, and a competent ecosystem come together.
 
We extend our gratitude to all our key stakeholders for their roles in bringing this successful project to life and for hosting us at this valuable gathering. The architects of this success are:

• To the entire İSKİ Family for their visionary leadership,
• The BT News team for making this important meeting possible.
• valuable business partners (IBM, HPE, Fortinet and Trellix) who form the technological strength of the project.

This project represents more than just a completed success story for Bilgi Birikim Sistemleri. It is also the most recent and compelling proof of our mission to lead the digitalization of Türkiye's critical infrastructure institutions and shape our country's technological future.