Network Systems Technical Support Services

Network Systems Technical Support ServicesNetwork Systems Technical Support Services
Services |
Network Systems Technical Support Services
Our BBS Technical Team is at Your Service to Help You Use Your Network Infrastructure More Efficiently

Network Systems Technical Support Services

Expert Technical Support for Secure, Reliable, and High-Performance Network Infrastructures
 

Your Network Infrastructure Is in Expert Hands

Your corporate network infrastructure is the foundation of your IT operations, supporting everything from employee access to business applications and communication between branches to data security and business continuity. Network performance issues, connectivity disruptions, and security vulnerabilities can directly impact your business operations.

At Bilgi Birikim Sistemleri (BBS), we provide comprehensive technical support services to help organizations build and maintain more secure, efficient, and sustainable network infrastructures.

Our experienced network and security specialists support the installation, configuration, optimization, maintenance, and management of a wide range of technologies, from firewalls and switching systems to wireless networks and access control solutions.

Our goal is not only to resolve technical issues but also to improve network performance, minimize potential downtime, and simplify IT operations.
 

Our Network Systems Technical Support Services

Firewall Installation and Configuration

We install, configure, and optimize firewall systems to protect corporate networks against unauthorized access and cyber threats.

Our services include:
  • Fortinet FortiGate firewall installation
  • Palo Alto Networks firewall installation
  • Firewall clustering and High Availability (HA) configuration
  • Two-Factor Authentication (2FA) implementation
  • Firewall configuration and performance optimization

These services help organizations gain greater control over network traffic, strengthen security policies, and improve the availability of critical systems.
 

FortiAnalyzer Configuration and Reporting

We provide FortiAnalyzer installation and configuration services to enable centralized collection, analysis, and reporting of logs generated by network security devices.

This allows organizations to investigate security incidents more efficiently, improve visibility into network traffic, and manage security operations more effectively.
 

SD-WAN Installation and Configuration

We provide Fortinet FortiGate SD-WAN installation and configuration services to help organizations with multiple locations manage their wide area networks more flexibly, securely, and efficiently.

SD-WAN technology enables organizations to optimize traffic routing across multiple network connections, prioritize business-critical applications, and support reliable communication between branches.
 

Network Access Control (NAC) Solutions

We implement Network Access Control (NAC) solutions to authenticate users and devices connecting to corporate networks, manage access permissions, and enforce security policies.

Supported technologies include:
  • Fortinet FortiNAC
  • HPE Aruba ClearPass
  • Cisco Identity Services Engine (ISE)
  • IEEE 802.1X authentication and access control configuration

NAC solutions help organizations identify connected devices, reduce unauthorized access risks, and ensure users can access only the network resources they are authorized to use.
 

Network Switching Systems

We provide installation, configuration, and optimization services for network switches to ensure fast, stable, and secure corporate network operations.

Supported technologies include:
  • HPE Aruba Switch
  • Cisco Switch
  • Fortinet FortiSwitch

Based on your network requirements, we provide technical support for VLAN configurations, connectivity management, traffic prioritization, and access policies, helping organizations utilize network resources more efficiently.
 

Wireless Network (Wi-Fi) Installation and Optimization

We provide wireless network installation and configuration services to deliver reliable, high-performance connectivity across offices, campuses, and other working environments.

Supported technologies include:
  • HPE Aruba Wireless LAN Controller (WLC) and Access Point (AP)
  • Cisco WLC and AP
  • Fortinet FortiAP

We help organizations configure wireless network infrastructures according to user density, coverage requirements, and security needs.
 

Wireless Network Coverage and Heat Map Analysis

We perform Wi-Fi coverage assessments and heat map analyses to identify areas with weak signals, poor connection quality, or inefficient access point performance.

These assessments help organizations evaluate access point placement, identify coverage gaps, and plan improvements to optimize wireless network performance.
 

Network Systems Health Check

We conduct network health checks to identify performance issues and configuration weaknesses before they develop into significant operational problems.

During these assessments, we evaluate the current condition, configurations, performance, and relevant security settings of network devices and provide recommendations for improvement.

This proactive approach helps organizations identify potential issues early and maintain more stable and efficient network operations.
 

Network Infrastructure Relocation and Migration Services

We provide technical support for relocating or reconfiguring existing network infrastructures during office relocations, data center migrations, network modernization projects, and technology transformations.

Our approach covers planning, preparation, installation, configuration, and testing to ensure controlled migration processes and minimize potential service disruptions.
 

Network Systems Maintenance and Support Agreements

We offer maintenance and technical support agreements tailored to your organization's requirements to help maintain the reliability and continuity of your corporate network infrastructure.

Our services include periodic inspections, troubleshooting, configuration support, and remote or on-site technical assistance to support continuous network operations.

Service coverage and response conditions are defined through maintenance and support agreements aligned with your organization's operational needs.
 

Managed Network Services

Leave network management to the experts and focus on your business.

As part of BBS Managed Services, we provide operational services for continuous monitoring and management of corporate network infrastructures.
  • SD-WAN Management Services: Centralized management and performance monitoring of network connections between branches and locations.
  • Wired and Wireless Network Management Services: Operational management of switches, wireless access points, and related network components.
  • 24/7 Network Monitoring and Incident Response Services: Continuous network monitoring, incident detection, and response processes based on the agreed service scope.

These services help reduce the daily operational workload of internal IT teams, improve network visibility, and enable faster responses to potential issues.
 

How BBS Network Technical Support Services Benefit Your Organization

  • Stronger network security: Improved enforcement of security policies and enhanced access controls.
  • Higher network performance: More efficient use of resources through optimized network devices and connections.
  • Reduced downtime risks: Early detection of potential issues through preventive maintenance, health checks, and proactive monitoring.
  • Simplified IT operations: Expert technical support and centralized management capabilities across multi-vendor network environments.
  • Scalable infrastructure: Network architectures that can adapt to changing requirements for users, devices, branches, and applications.
  • Improved business continuity: Greater reliability of critical network components and controlled responses to technical incidents.

Why Choose BBS?

Experience, Technical Expertise, and Solutions Tailored to Your Needs.

Since 1992, we have been delivering network technology services to customers across various industries, backed by our extensive experience in enterprise IT infrastructure.

At BBS, we:
  • Provide technical expertise in leading enterprise networking technologies, including Fortinet, Cisco, HPE Aruba, and Palo Alto Networks.
  • Support complex, multi-vendor network infrastructures.
  • Offer a comprehensive range of services, from installation and configuration to optimization, maintenance, and management.
  • Plan projects according to each organization's technical requirements, budget, and operational priorities.
  • Complement our technical support services with maintenance agreements and managed services when needed.

Our goal is not simply to provide a functional network infrastructure, but to deliver a reliable, manageable, and future-ready technology environment that can evolve with your organization's needs.
 

Let's Improve Your Network Performance and Security Together

Are you experiencing performance issues with your existing network infrastructure? Looking to upgrade your security systems, improve wireless connectivity, or centrally manage networks across multiple locations?

BBS's experienced technical teams are ready to help you identify and implement solutions tailored to your organization's requirements.

Contact us to learn more about our Network Systems Technical Support Services and explore solutions tailored to your organization.
Contact Form
SECURITY CODE
SEND